Shipping

1. Shipping Coverage

ROQWELD is a global store: we ship welding consumables, nozzles, diffusers, ceramics and accessories to Uruguay, Argentina and the rest of the world. Logistics vary by destination, but the catalog, USD prices and technical support are the same for every country.

2. Domestic Shipping (Uruguay)

We work with the leading local parcel and logistics companies to ensure the best transit times and careful handling of components:

• DAC (Grupo Agencia Central): Daily dispatch to branches and home delivery nationwide.
• DePunta Pro Cargo / Mirtrans / Correo Uruguayo: Depending on destination and customer preference.
• Express courier in Montevideo and the Metropolitan Area: Fast deliveries for arranged orders.

3. Shipping to Argentina and International Shipping

For orders to Argentina or other countries, we arrange shipping and its cost by WhatsApp or email. When DHL Express is enabled for your destination, checkout will show the service, price and estimated transit time before payment; shipping is then paid together with the order.

Catalog prices are always in US Dollars (USD) — the reference for every country. Import taxes, customs duties and local fees in the destination country are paid by the recipient and are not included in the product price or shipping cost.

4. Processing and Delivery Times (Uruguay)

• Fast dispatch: Orders confirmed before 2:00 p.m. are processed and dispatched the same business day.
• Montevideo and main inland cities: Estimated delivery within 24 to 48 business hours after dispatch.
• Smaller towns and rural areas: 48 to 72 business hours, depending on the carrier’s frequency in the area.

5. Shipping Costs (Uruguay)

Shipping costs vary according to the package’s volumetric weight, the selected carrier and the chosen option (pickup at the destination branch or direct delivery to your home/workshop). The cost can be paid on delivery directly to the carrier or included in the order, as applicable.

6. Tracking and Receiving Your Order

Once your package has been dispatched, our team will send you the tracking number via WhatsApp or email so you can follow your order in real time.

When receiving the package, please check that the packaging is in good condition before signing the delivery receipt.

7. Logistics Inquiries

If you need to arrange a shipment (domestic or international) or ask about a parcel in transit, tell us your country and the products you are interested in via:

Logistics WhatsApp:+598 98 051 328Email:[email protected]